Terms & Conditions
Please read these terms carefully before participating in our safari raffle
Demo Mode Notice
These terms apply to our demo mode. Additional terms will apply when we implement real payments.
1. Participation Terms
Eligibility
- Must be 18 years or older
- Valid South African ID or passport required for prize collection
- Participants from all countries welcome
- Employees and their families are not eligible to participate
Entry Requirements
- Purchase tickets through our official website
- Provide accurate personal information
- Keep your ticket code secure and confidential
- Maximum 10 tickets per person per draw
2. Demo Mode
Current Status
Our raffle is currently operating in demo mode. This means:
- No real money is processed
- All ticket purchases are simulated
- Demo tickets are for testing purposes only
- No real prizes will be awarded until we go live
- Real draws will begin when we launch with live payments
Transition to Live Mode
When we transition to live mode with real payments, we will:
- Clearly announce the change on our website
- Update these terms and conditions
- Remove the demo banner
- Begin processing real payments via PayFast
3. Draw Process
Random Selection
Winners are selected using a fair, computer-generated random process:
- All tickets have equal chance of winning
- Draws occur at the specified end date and time
- Winners are chosen randomly from all valid entries
- Results are final and cannot be disputed
Winner Notification
Winners will be:
- Notified via email within 24 hours of the draw
- Announced on our Past Winners page
- Contacted to arrange prize collection
- Required to provide proof of identity
4. Prizes
Prize Details
Safari prizes typically include:
- Luxury accommodation at partner lodges
- Guided safari tours and wildlife viewing
- All meals and selected beverages
- Airport transfers and local transportation
- Professional photography services
- Full details provided with each draw
Prize Conditions
- Prizes are non-transferable and cannot be exchanged for cash
- Travel dates are subject to availability and winner's preference
- Prizes must be claimed within 12 months of winning
- Additional costs (souvenirs, extra activities) are not included
- Travel insurance is recommended and not included
5. Referral Program
How It Works
Our referral system allows you to earn bonus entries:
- Share your unique referral link after purchasing tickets
- Friends who use your link get 1 free bonus entry
- You also receive 1 bonus entry when a friend signs up
- Multiple referrals are allowed with no limit
Referral Terms
- Referrals must use your unique referral link
- Bonus entries are applied automatically
- Referral links remain active for all future draws
- Bonus entries do not guarantee a win
6. Privacy & Data
Information Collection
We collect personal information to:
- Process your raffle entries
- Contact winners and distribute prizes
- Send important updates about draws
- Improve our services and website
Data Protection
- Your personal information is kept secure and confidential
- We do not sell or share your data with third parties
- You can request deletion of your data at any time
- We comply with South African data protection laws
7. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for technical issues or website downtime
- Lost or stolen ticket codes are not our responsibility
- We reserve the right to cancel or modify draws if necessary
- Any disputes will be resolved through South African law
- Our maximum liability is limited to the ticket price paid
8. Changes to Terms
We reserve the right to update these terms at any time:
- Changes will be posted on this page
- Significant changes will be communicated via email
- Continued participation constitutes acceptance of new terms
- Last updated date will be shown at the bottom of this page
Last updated: December 2024
For questions about these terms, please contact us through our Contact page.